As Hong Kong reopens after the devastation caused by Cyclone Ragasa, the world’s most powerful tropical cyclone this year, we want to extend our sincere gratitude to every individual in the hospitality trade for your remarkable dedication, professionalism, and resilience during these challenging times.

The past week has tested our community like never before. The cyclone brought widespread flooding, disrupted transportation networks, and caused significant damage to infrastructure, including a 36-hour suspension of flights. Despite these extraordinary challenges, our industry came together with an unwavering commitment to support our guests, colleagues, and the wider community.

From hotel management teams to frontline staff and support crews, every contribution mattered. Management teams worked tirelessly to coordinate responses and maintain clear communication. Frontline staff demonstrated incredible professionalism and compassion, ensuring the safety and comfort of guests under difficult circumstances. Meanwhile, support teams worked around the clock to repair damages, clear debris, and restore normal operations. Together, you have shown the world the strength, unity, and excellence that define Hong Kong’s hospitality industry.

As flights resume, businesses reopen, and life gradually returns to normal, we reflect with great pride on the resilience and determination displayed by everyone in the trade. Your actions have not only helped Hong Kong recover but have also reaffirmed its reputation as a world-class destination known for exceptional hospitality and service.

On behalf of the Federation of Hong Kong Hotel Owners, we extend our deepest gratitude to you all. It is because of your hard work, dedication, and care that we have been able to overcome this crisis and emerge stronger as an industry. Let us continue to rebuild with the same sense of purpose, unity, and excellence that has carried us through these difficult times.

Thank you for your extraordinary efforts.